Marketing Innovador y Soluciones Técnicas

Nolluz Privacy Policy

Effective Date: September 10, 2024
Website: www.nolluz.com
Business Name: Nolluz
Business Address: Country Club, San Juan, PR
Contact Email: reachus@nolluz.com

At Nolluz, we are committed to protecting your personal data and your privacy. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this document carefully to understand our practices regarding your personal data.

 

1. Information We Collect

We collect personal data when you visit or use our website, engage with us, or provide information to us directly. This may include:

• Personal Identification Information: Name, email address, postal address, phone number.

• Technical Data: IP addresses, browser type, device information, cookies, and similar technologies.

• Usage Data: Information about how you use our website, such as time spent on pages, interaction with content, and pages visited.

• Marketing and Communication Data: Preferences in receiving marketing from us and your communication preferences.

• Transaction Data: Purchase and payment information when using our services.

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2. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To provide you with the services you have requested, such as social media marketing, content production, and technology services.

• Communication: To communicate with you regarding your inquiry, services, or other requests.

• Marketing: With your consent, to send you promotional materials about our services, updates, or relevant information.

• Website Improvement: To analyze how users interact with our website to enhance the user experience.

• Legal Compliance: To comply with legal obligations, including maintaining records for tax and regulatory compliance.

 

3. How We Collect Data

We collect data in the following ways:

• Directly: When you voluntarily provide information via our contact forms, email communications, or when purchasing our services.

• Automatically: When you visit our website, data such as your IP address and usage data are collected automatically via cookies and similar tracking technologies.

• Third Parties: We may receive personal data from third-party partners or analytics providers.

 

4. Data Storage & Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes the following:

• Data Encryption: Your data is encrypted both in transit and at rest where applicable.

• Access Control: We restrict access to personal data to employees, contractors, and agents who need to know the information to process it.

• Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

 

5. Data Sharing & Third Parties

We may share your personal data with third parties under the following circumstances:

• Service Providers: We share data with trusted service providers to help us deliver our services (e.g., hosting services, email marketing services). They are required to protect your data in accordance with GDPR.

• Legal Obligations: We may disclose your personal data to comply with legal obligations, such as government authorities, court orders, or other legal processes.

• Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer personal data to the new owners under confidentiality obligations.

We do not sell or lease your personal information to third parties.

 

6. Your Rights Under GDPR

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to correct or update inaccurate or incomplete personal data.

• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

• Right to Restriction of Processing: You have the right to request that we restrict processing of your data in specific circumstances.

• Right to Data Portability: You can request that we transfer your data to another service provider.

• Right to Object: You can object to the processing of your data for direct marketing purposes.

• Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw it at any time.

• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.

 

7. Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at reachus@nolluz.com. We will respond to your request within one month, as required by law. In some cases, we may ask for further information to confirm your identity before we can process your request.

 

8. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and customize content. You can set your browser to refuse some or all cookies or to alert you when websites set or access cookies. Please note that if you disable cookies, some parts of our website may not function properly.

 

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16 without parental consent. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

 

10. International Data Transfers

As Nolluz is based in Puerto Rico, your data may be transferred to, stored, or processed outside of the EEA or EU. When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or via email.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Nolluz
Country Club, San Juan, PR
Email: reachus@nolluz.com

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

This Privacy Policy ensures transparency and covers all aspects of GDPR compliance, including user rights and protections related to data collection, use, and security.